Returns and Refund policy
Returns and Refund Policy
Our Returns and Refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you either of two- refund or exchange.
To be eligible for a return, your item must be unused and should be in the same condition, you received. Also before returning them, please ensure it's in original packaging.
We don't accept returns or process refund or exchange, if the delivered product is damaged or used. To complete your return, we require a receipt or proof of purchase. We process exchange, only when the delivered product is damaged or wrongly delivered. Any item that is returned more than 30 days after delivery are not eligible for refunds or exchange.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, kindly re-check your bank account and contact your credit card company, since it may take sometime before your refund is officially posted. Next contact your bank. If you’ve done all of this, and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need exchange for a product with either of two, send us an email stating the reason to email@example.com. Also kindly send your item to: 4 constellation pl, 309, Jersey City NJ 07305, United States.
To return your product, you should mail your product to: 4 constellation pl, 309, Jersey City NJ 07305, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time varies for your exchanged product to reach you.